Incident Report & Severity Triage form template
On-call and engineers file an incident while a hidden severity score weighs customer impact, scope and whether revenue or data is affected. Data-loss and outage follow-ups appear conditionally, and each incident is routed to a SEV1 war-room, SEV2 response, or SEV3 tracked-fix outcome with next steps.
What’s in the box
Severity scoring
Impact, scope and data risk compute the SEV level.
Conditional depth
Outage and data-loss questions appear when relevant.
Three levels
SEV1 war-room, SEV2, or SEV3 — with the runbook.
Perfect for
- SRE / on-call
- Incident management
- Reliability
- Ops runbooks
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